Terms of service

OVERVIEW

This website is operated by Starfall Sleep Co. Throughout the site, the terms “we”, “us” and “our” refer to Starfall Sleep Co. Starfall Sleep Co. offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms of Service (“Terms”). These Terms apply to all users of the site, including browsers, customers, merchants, and contributors of content.

Please read these Terms carefully before accessing or using our website. By using any part of the site, you agree to be bound by these Terms. If you do not agree, you may not access the website or use our services.

Any new features or tools added to the store will also be subject to these Terms of Service. We reserve the right to update or change these Terms at any time by posting updates to our website. Your continued use of the website following any changes constitutes acceptance of those changes.

Our store is hosted on Shopify Inc., which provides the online e-commerce platform that allows us to sell our products and services to you.


SECTION 1 – ONLINE STORE TERMS

By agreeing to these Terms, you confirm that you are at least the age of majority in your state or province of residence, or that you have given consent for any minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose, nor may you violate any laws in your jurisdiction while using the Service.

You must not transmit any viruses, malware, or destructive code. Any breach of these Terms may result in immediate termination of your access to our Services.


SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse service to anyone at any time for any reason.

You understand that your content (excluding credit card information) may be transferred unencrypted across networks. Credit card information is always encrypted during transfer.

You agree not to reproduce, duplicate, copy, sell, or exploit any part of the Service without written permission from us.


SECTION 3 – ACCURACY OF INFORMATION

We strive to ensure all information on this website is accurate and up to date, but we do not guarantee that all content is complete, current, or error-free. Any reliance on material from this site is at your own risk.

We reserve the right to modify website content at any time without obligation to update information.


SECTION 4 – PRODUCTS & SERVICES

Certain products may only be available online and may have limited quantities. We make every effort to display our products and colors as accurately as possible, though we cannot guarantee your monitor will display colors perfectly.

We reserve the right to limit sales of products or discontinue products at any time without notice.


SECTION 5 – BILLING & ACCOUNT INFORMATION

We reserve the right to refuse or cancel any order placed with us.

You agree to provide accurate purchase and account information and to promptly update your information so we can complete your transactions and contact you if necessary.


SECTION 6 – OPTIONAL THIRD-PARTY TOOLS

We may provide access to third-party tools that we neither monitor nor control. Use of these tools is entirely at your own discretion and risk.


SECTION 7 – THIRD-PARTY LINKS

Our website may contain links to third-party websites. We are not responsible for the content, policies, or practices of third-party sites and encourage you to review their policies before engaging in transactions.


SECTION 8 – USER COMMENTS & FEEDBACK

If you send us ideas, feedback, suggestions, or submissions, you agree that we may use, edit, publish, or distribute them without restriction.

You agree your comments will not violate any rights of third parties or contain unlawful, abusive, or harmful material.


SECTION 9 – PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy.


SECTION 10 – ERRORS & OMISSIONS

Occasionally there may be information on our site containing typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, shipping times, or availability.

We reserve the right to correct errors or cancel orders if information is inaccurate at any time without prior notice.


SECTION 11 – PROHIBITED USES

You are prohibited from using the site or its content for unlawful purposes, violating intellectual property rights, transmitting malicious code, collecting personal data of others, spamming, or interfering with website security.

We reserve the right to terminate access for violations of prohibited uses.


SECTION 12 – DISCLAIMER OF WARRANTIES & LIMITATION OF LIABILITY

We do not guarantee uninterrupted or error-free use of our Service.

All products and services are provided “as is” and “as available” without warranties of any kind unless explicitly stated otherwise.

Starfall Sleep Co. shall not be liable for any damages, losses, or claims arising from your use of our Service or products, to the fullest extent permitted by law.


SECTION 13 – INDEMNIFICATION

You agree to indemnify and hold harmless Starfall Sleep Co. and its affiliates, employees, partners, and service providers from any claim arising from your breach of these Terms or violation of any law or third-party rights.


SECTION 14 – SEVERABILITY

If any provision of these Terms is determined to be unlawful or unenforceable, the remaining provisions will remain valid and enforceable.


SECTION 15 – TERMINATION

These Terms remain effective unless terminated by either you or us.

We reserve the right to terminate access to our Services at any time if we suspect a violation of these Terms.


SECTION 16 – ENTIRE AGREEMENT

These Terms of Service constitute the entire agreement between you and Starfall Sleep Co. regarding use of the Service and supersede prior agreements or communications.


SECTION 17 – GOVERNING LAW

These Terms of Service shall be governed by and construed in accordance with the laws of Canada.


SECTION 18 – CHANGES TO TERMS OF SERVICE

We reserve the right to update or replace any part of these Terms by posting updates on our website. Continued use of the site following changes constitutes acceptance of those changes.


SECTION 19 – CONTACT INFORMATION

Questions about the Terms of Service should be sent to:

📧 support@starfallsleepco.com